Terms & Cookies

Generally

To make a purchase on nataljaboheme.com, you are required to be over 18 years old. If you are under 18 years of age, the parents consent is required according to the Parental Code. By ordering at nataljaboheme.com webshop, you accept the published terms and conditions stated here and certify that the information you provide about yourself is correct.

Who can access your personal data information ?

Your personal data information that you give to us is processed primarily buy Natàlja Bohème Cosmetics. We will never give or sell your personal data, its only for the usage for us to be able handling your order. We only use your address and contact information to be able to delivering the goods  Natàlja Bohème Cosmetics process your personal data within the EU/EEA, but in a few cases we use suppliers from countries outside of the EU/EEA. When transferring your personal data outside of the EU/EEA, Natàlja Bohème Cosmetics will ensure there is an adequate level of protection. 

Natàlja Bohème Cosmetics may transfer your personal data to the USA and our supplier that provides a service for sending newsletters and our suppliers that provides services for marketing relevant products and to make our website as relevant as possible.

Any US suppliers we may use have certification according to Privacy Shield. Privacy Shield is an agreement between the EU and the USA, which rationale is to protect the fundamental rights of Europeans and to ensure legal certainty for businesses transferring personal data to the USA. American companies are able to sign up to be Privacy Shield certified with the U.S. Department of Commerce. Such department will then verify that the suppliers’ privacy policies comply with high data protection standards.

Taxes & VAT

All prices on this websight includes 25 % VAT according to EU law for purchace and shipment within EU: For purchase and shipment to a country outside EU the 25 % tax will be deducted from the price at check out. Forshipment sent outside EU if ant import TAX or customs fee at your countrys customs border must be paid by you the customer. Shipping cost will be added to the final price unless otherwise stated.

Payment

Ordering at Natàlja Bohème Cosmetics webshop is easy and we have secure payment solution and meet the requirement of PCI-DSS and all payments are encrypted according to PCI requirements. No creditcard data is stored. We provide card payment from Visa, Mastercard, American express, Klarna Pay now, Klarna Pay later, Klarna Finance (pay in several instalments), Paypal, G-Pay, Shop-Pay.

Complaint

The right of complaint applies to defect that can be traced to the production of the product and thous does not apply to normal wear and tear or aging of the product after expiering date. Natàlja Bohème Cosmetics reserves the right to remedy the defect in first instance, in the second instance re-delivery of the products and ultimately repurchase. Please contact our custome service at email address: support@nataljaboheme.com regarding quations about complints and returns. Please not that Natàlja Bohème Cosmetics is not reponible for return shipping. In the event of dispute, we follow the General Complaints Board´s decision.

Return & Exchanges

You will always have 14 days to cancel the purchase as the date when you received the products that you ordered.

When return a product You are responible for the shipping cost yourself and it is important that the procucts is not used before a return take place. The products must be unused with the seal unbrokend and in their orignial box. If the seal is broken, a refund does not apply. ( Sealing means if a product box came with protective plastic around the packaging it neads to be intact, if a jar came with a sealing emblem it neads to be intact. ) Upon return it is very important that the product is returned in an undamage original packaging and that all possible accessories tha products came with. Feel free to use the original cardboard box order in as outer packaing when returning. Pack your return well and send your package traceble. Mark the return clearly with Natalja Boheme Cosmetics, add a note where your name and email appear and send the package to:

Natalja Boheme Cosmetics

BOX 638,

Renstiernas gata 23,

116 31 Stockholm

Sweden

Refunds of received and approved return take place within 30 days.

When your return has been received, in the event of invalid return, we will get back to you bt email.

About the company

Natàlja Bohème Cosmetics is part of Habitat Nordic AB.

Organisation number: 559265-2118

Cookies

Klarna Bank AB (publ) (“Klarna”) uses cookies to recognize the user’s device for the purpose of providing personalized advertising of Klarna products the next time the user will browse a merchant website offering Klarna products, and for analytics purposes.

Persistent marketing and analytics cookies

These cookies contain a unique user ID which will enable Klarna to recognize the user’s device the next time that user returns to a merchant using Klarna’s services. These are persistent cookies, stored on the device for a period of up to 540 days as of the last interaction with Klarna, or until they are deleted and allow Klarna (i) to show personalized marketing of Klarna products, including credit promotions to the user, and (ii) to perform analytics of the user behaviour.

By connecting the unique user ID stored in the cookie on the device to the information Klarna has about the user, Klarna will be able to recognize the user of that device. The information Klarna collects through the cookies is not shared with any third party.

About Klarna

Klarna Bank AB (publ) is subject to Swedish Data Protection legislation, and is the data controller for the purpose of processing the personal data as described above. Klarna has a data protection officer and a team consisting of personal data experts. Klarna also has a customer service team handling questions relating to personal data. You are welcome to contact Klarna at dataskydd@klarna.se. Please visit www.klarna.com for more information about Klarna, and how Klarna processes personal data.